Workplace Ethics – Starbucks Case Study

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1.0 Introduction What is workplace ethics? Workplace ethics is a group of moral principles, standards of behavior, or set of values regarding proper conduct in the workplace. Workplace ethics are most often related in decision making processes because it is the most important responsibilities that we place on the leaders of organization is upholding the highest standards of ethical behavior. Ethics at workplace refer to choosing the option that is determined to be the moral or right choice. Starbucks is one of the world’s most ethical companies. Starbucks makes conscious efforts to be a responsible company and conduct business in an ethical manner. In its business, Starbucks was proud of it ethical ways in doing their business. They are through community, sourcing, environment, diversity and wellness. Starbucks has openly display its commitment to being socially responsible and they want their customers to know exactly how they doing. In Starbucks, Business Ethics and Compliance is a program that supports their mission which is “To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” It helps to protect their culture and their reputation by providing resources that help partners make ethical decisions at work. Starbucks has makes conscious efforts to fulfill its company’s mission. The majority of reports received by Business Ethics and Compliance involve employee relations issue that provides alternative reporting mechanisms as part of a comprehensive ethics and compliance program. Starbucks believes that conducting business ethically and striving to do the right thing are vital to their success. The program develops and distributes awareness materials, including the Standard of Business Conduct. In social responsibility, the Standard of Business Conduct is a statement of some of the company’s expectations of how they conduct Starbucks business, consistent with their mission and core value. In workplace, Starbucks has emphasis in three sectors of their employees. First, are global human rights, their commitment to basic human rights as a core component of the way they do business and how they engage with their partners. Second is equal employment opportunity, their non-discrimination policy help the large number of their employees have a steady working situation. Third is health care, their support for healthcare reform that allows them to continue to offer affordable coverage to our partners. 3.0 Case Study Starbucks lead by its CEO Howard Schultz is an international coffeehouse chain based in Seattle, Washington, United States. It is the largest coffeehouse company in the world with 16120 stores in 49 countries. Products of Starbucks include drip brewed coffee, espresso-based hot drinks, other hot and cold drinks, snacks and items such as mugs and coffee beans. Many products are specific to the location of the stores. Starbucks Italian styles coffee, espresso beverages, teas and confectionaries had made it one of the world’s biggest specialty coffee chain. With the intention of communicating to employees and customers of the values and principles that the company upholds, Starbucks Coffee Company has outlined its mission statements; “To inspire and nurture the human spirit – one person,

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