“Its the ability to effectively understand others at work and to use such knowledge to influence others to act in ways that enhance one’s personal and/or organizational objectives”. (Ferris, 2005, p.127). Functional Role of Politics in Organizations There is not much positive about politics. Energy, which is wasted, can be utilized in forms that are more constructive and brings nothing but damage to the organization although it may serve individual stakes. Highly pervasive politics may end up halting organizational functions: Just like legitimate influences in organizations can be used to serve illegitimate ends, politics which itself is illegitimate in nature can be used to make corrections and for fruitful ends (Robbins & Judge, 2004). In political competition, weak players are often eliminated and cannot survive thus demonstrating which people possess the most need for power in organizations. Unlike the system of authority, which promotes a single point of view up the hierarchy, politics allows several voices to be heard. Thus, the various voices must marshal arguments and support strategic candidates, which show organization’s interest. Works as an invisible underhand to promote change because the system of authority concentrates power in the hands of a few people. Political Organizations: One conceptualization of such diversity is Brunsson’s ideal type of ‘political organization’ in which actors hold a diversity of conceptions about what the organization is, its purpose, what are considered to be ‘good’ organizational outcomes and how such outcomes should be reached. Brunsson argues that such organizations exhibit the characteristics of ‘hypocrisy’ in that diversity in norms carries with it the need for managerial inconsistency between talk, action and decisions (Daft, 2001). CitiBank – An Introduction Citibank is a major international bank, founded in 1812 as the City Bank of New York, later First National City Bank of New York. Citibank is now the consumer-banking arm of financial services giant Citigroup, one of the largest companies in the world. As of March 2007, it is the largest bank in the United States by holdings. Citibank has operations in more than 100 countries and territories around the world. More than half of its 1,400 offices are in the United States, mostly in the New York City, Chicago, Miami, and Washington, D.C. metropolitan areas, as well as in California. In addition to the standard banking transactions, Citibank offers insurance, credit card and investment products. Their online services division is among the most successful in the field, claiming about 15 million users. Because of the global financial crisis and huge losses in the value of its subprime mortgage assets, Citibank was rescued by the U.S. government under plans agreed for Citigroup. On November 23, 2008, in addition to initial aid of $25 billion, a further $25 billion was invested in the corporation together with guarantees for risky assets amounting to $306 billion. Organizational Hierarchy Organizational Politics at CitiBank Politics is present in every organization and at all levels of the hierarchy. To say that a particular firm or company is totally exclusive of politics and power would be ignorant of us.
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