S. Truett Cathy: Character in Leadership

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NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: Jeffrey L Boyer THIS FORM MUST BE COMPLETELY FILLED IN Please Follow These Procedures: If requested by your mentor, use an assignment cover sheet as the first page of the word processor file. Use “headers” to indicate your course code, assignment number, and your name on each page of the assignment/homework including this assignment cover sheet. . Keep a Photocopy or Electronic Copy Of Your Assignments: You may need to re-submit assignments if your mentor has indicated that you may or must do so. Academic Integrity: All work submitted in each course must be the Learner’s own. This includes all assignments, exams, term papers, and other projects required by the faculty mentor. The knowing submission of another persons work represented as that of the Learner’s without properly citing the source of the work will be considered plagiarism and will result in an unsatisfactory grade for the work submitted or for the entire course, and may result in academic dismissal. OM5015 Dr. Jean Perlman Organizational Behavior Assignment 6 Faculty Use Only Character and Its Influence in Leadership Jeffrey L. Boyer Dr. Jean Perlman North Central University August 5, 2010 Abstract S. Truett Cathy (Truett Cathy) is the founder and CEO of Chick-fil-A, Inc. that currently operates as the second largest quick-serve chicken restaurant in the United States. The goal of this paper is to bring to light the influence, effectiveness and most importantly the character of one of the most endearing CEO’s in the United States. The paper provides a detailed overview of Mr. Cathy’s achievements in business, and provides a personal perspective from Mr. Cathy what he felt were the most important principles for developing a great business. A review of Truett Cathy’s character traits results in a discussion of some of the most important traits in correlation to his success such as, integrity, selflessness, high moral character and others. An examination of charisma and character is also found in the paper with a comparison in leadership characteristics of Mr. Cathy to that of Jack Welsh, former CEO of General Electric. The paper concludes with a short summation of how Mr. Cathy’s leadership principles could influence one’s leadership decisions moving forward. S. Truett Cathy: An Introduction S. Truett Cathy (Truett Cathy) is founder and chairman of Chick-fil-A, Inc. Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, the restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta, GA with the company growing to the second-largest quick-service chicken restaurant chain in the United States based on annual sales. “Cathy”. n. d. para. 2) Truett Cathy is widely known as one of the most endearing and selfless entrepreneurs in business. Often described as the man who “invented the chicken sandwich”… Mr. Cathy would more rather be known to the world for his satisfaction and sense of obligation to the community and its young people.

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