A critical theoretical and visual analysis of my experience of work Within this assignment I will show a critical, theoretical and visual analysis of my work within a night club (OMG Bristol); I have currently worked there 7 months. Work is defined by (Fineman et al, 2010) as “somewhere you undertake a physical or mental activity in order to achieve a result”. The two topics I have chosen to asses are motivation and also emotions. In relation to motivation I will be assessing Hertzberg’s (1966) theory about motivational and hygiene factors; also in relation to emotions looking at a Hochschild’s (1983) social constructionist theory. The image of motivation with the sign relates to motivation within the workplace, and is relevant for my explanation of Hertzberg’s two factor theory (1996). Also the image of the faces represents emotions, and aesthetic labour in the work place. Motivation: “Motivation is an internal force, dependant on the needs that drive a person to achieve” (Schulze and Steyn, 2003) Hertzberg’s (1996) theory centres around two main factors, the first being motivating factors and the second relating to hygiene factors. Motivating factors focus around the job content; such as recognition, responsibility and the work itself – this can lead to high levels of satisfaction within the job role, and see an increase in motivation. Whether its self-motivation or team-motivation. Secondly considering hygiene factors, which are considered in an organisational context, these include factors such as working conditions, pay, company policy and supervisory style – these factors can remove dissatisfaction but don’t contribute to motivation. To put this theory into context, the motivation factors are what managers must focus on to give employee’s job satisfaction and to motivate employees. Whereas hygiene factors are necessary to prevent employees being dissatisfied in the workplace – the motivators are there to motivate employees providing the hygiene factors have been taken into consideration. By not considering the hygiene factors it could cause dissatisfaction at work… because hygiene factors are not direct motivators. When relating Hertzberg’s two factor theory to my personal experience, the first point to be considered is that within my current employment at OMG, there are motivating factors – the main one is the responsibility given by the company to its staff, to serve alcohol responsibly and follow the legislation implemented by the government, such as the sale of alcohol to persons under 18 is illegal. Also recognition and advancement, where if a person excels at their work they could be offered a promotion to assistant manager, then when a new venue opens are running their own night club. Because of these factors, they motivate me to do more, become available when-ever needed because of the possibility of advancement through the company, achieved by putting in more time and effort, motivating me. Secondly to be considered is the hygiene factors of OMG, such as pay; because the company pays minimum wage, this can substantially impact on my motivation to work long night shifts, whilst juggling work, university and a social life.
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