The company is types of Functional Departmentalization, which is potential efficiency gains by having people who work in the same areas operating together, better co-ordination of each function, decision authority is centralized at the top of the organization. Product departmentalization, all of the activities surrounding a product group can be coordinated and supported, allow specialization within product groupings. Divisional design structure is based on the product departmentalization approach, the organization is divided into separate divisions often based around a product or type of service. Process departmentalization, jobs are grouped together on the basis of workflow, allows for efficient flow of process activities. Geographic departmentalisation are arranged based on the geographic area they exist in, can look after the unique needs of each geographic region more effectively and efficiently.
1.2 Mark (CEO) Chief Executive Officer, the most senior management is responsible for the day-to-day operation and management of an enterprise, also known as the Chief Executive Officer. Decision-making, all of the company's major operations of matters, including financial, operational direction, increase or decrease of business Participate in the decision-making of the Board of Directors, the implementation of the resolutions of the board of directors Presided over the company's day-to-day business activities; Foreign contracts or processing business The appointment and removal of the company's senior management; Business conditions six regularly report to the Board and to submit an annual report. The other responsibilities of the CEO can also establish, consolidate or change the corporate culture, team building, etc. Carl (Operations Manager) Planning, directing or coordinating the company or the activities of public and private sector operators. Responsibilities include formulating policies, managing daily activities, to plan the use of material and human resources. Responsible for the day-to-day management of the small business owners or managers Quality Control Manager Process inspection: OQC Finished products inspection: IQC Feed examination: IQC Factory inspection: OQC Research and Development Manager Research and development program to develop new products, the demonstration project feasibility; Monitor the progress and quality of the management of research and development work; Study of new product development, according to the requirements of customers in different areas, to come up with effective solutions.
1.3 a) Mark has been assigned a goal of 'optimizing the production and improve the quality of the finished garments to the required level within six months. Has identified that the QC department is performing an excellent job with regards to identifying the quality issues during the production process. b) Management skills refers to the the managers exercise effective management functions required knowledge, skills, abilities and attitudes. Technical skills Human skills conceptual skills Management skills c) 1). Refers to the familiar and proficient in the knowledge of a particular area of Ã¢â‚¬â€¹Ã¢â‚¬â€¹expertise, such as engineering, computer science, finance, accounting or manufacturing. These skills are important for lower-level managers, because they deal directly with employees engaged in the work. 2). Managers to the staff's enthusiasm and confidence with good interpersonal skills, these skills are essential for all levels of managers. 3). The managers of the complex situation abstraction and conceptualization skills. Use of such skills, managers must be able to organization as a whole, to understand the relationship between the various parts, imagine how organizations adapt to it in which a wide range of environments. Especially for senior managers, this skill is very important. 4). Interrelated and mutually overlap. Skills is not simple, repetitive behavior, which exist in a complex system. Effective managers must rely on a variety of skills to the combination of specific results.
2.1 a) 1. Motivating others is linked to leadership -Leadership is a critical element of the motivation process 2. What managers understand about motivation- has a major impact upon their management practice. Trait Approach , in this approach, leadership is understood by identifying the personal characteristics of leaders.-Therefore leadership is determined by leader's own personal characteristics believed to be taken from birth. Hence, it is assumed that leaders are born but not made. Do not consider environment There cannot be generalization of traits for a successful leader. No evidence has been given about the degree of the carious traits need to be an effective leader There is a problem of measuring traits. There have been many people with the traits specified for leaders, but they were not good leaders. b) Identify and explain the leadership styles of Adam, the Knitting Manager, and James, the Dyeing Manager giving evidence from the case study to support your comments. Adam the knitting manager Autocratic style -Leader makes decisions without reference to anyone else. -High degree of dependency on the leader -Can create de-motivation and alienation of staff -May be valuable in some types of business where decisions need to be made quickly and decisively James the dyeing manager Laissez-Faire style -The leadership responsibilities are shared by all -Can be very useful in businesses, where creative ideas are important -Can be highly motivational, as people have control over their working life. -Can make coordination and decision making time-consuming and lacking overall direction -Relies on good team work -Relies on good interpersonal relations c) The leadership theorists from another angle, a lot of leadership theory called charismatic /Tools. Three characteristics: charismatic leadership to provide vision, inspiration and action-oriented. Provides a vision: to create a blueprint for the future, or forward-looking statements that are recognized by the people and inspire people's enthusiasm for the future state by creating vision, to strengthen people's sense of responsibility, to provide a common goal, and to set successful way for people. Encouraging: in this leadership role is to provide power directly to the organization's employees and motivate them to action. Action-oriented: leaders help people to action from a psychological perspective, the challenge.
Tools The first is to invest time to establish a structured leadership team, this team with the corporate strategic synergy, and at the same time to create a structure, this structure clearly express the organization needs what type of behavior. Systems involved in this process  to set goals, establish standards, define roles and responsibilities; instrumental leadership is characterized by control, which involves the creation of measurement, supervision, behavior and results assessment and management behavior the third factor is the consistent returns, and procedures; made Ã¢â‚¬â€¹Ã¢â‚¬â€¹to reward and punish behavior consistency requirements on employee behavior change.
2.2 a) The force that stimulates and energises an individual to willingly apply his or her skills and knowledge to towards achieving oragnisational goals which consequently meets personal goals. Motivation is -individual (intrinsic) -intentional: under the employee's control -multi-faceted: what activates and energises it? -direction and choice of behavior Goals met to a high standard, Mark has identified, the operation department is much disorganized and that Carl, the General Manager Operation ,is firm and strict and finds it hard communicating at all levels. The production is usually held-up in the stitching section as stitching staff are either out of accessories or waiting for fabric through the dyeing and finishing sections. b) Advise Adam, the Knitting Manager, of four ways he might motivates his staff so they will remain with the company. Make sure you explain -what he must do and -How he might do it Adam can creating some activities to let the staff join. Make sure they can have some rest after woke, it can be singing, watching movie. Theme Activities Act Through different theme activities, encourage their employees to learn and motivated to demonstrate self, resulting centripetal force cohesion Emotional investment law Emotional factors enthusiasm has a great influence on people's work. The hotel can often take the feelings incentive: staff birthday celebrations (leading to congratulate, send birthday cake, birthday feast, dance, etc.), sick visits, assistance to needy families. Psychological counseling Hotel enterprises to adopt strict institutional management, management level is more distinct. Combined with some grass-roots management personnel management method is simple, brutal, over time, will inevitably undermine the enthusiasm of staff. Interest excitation method The interest is to promote employees to work the best power. Based on the staff personal interests as well as the work requires, hotel managers to help employees through the two-way choice to find interesting work, resulting in a lasting incentive effects.
2.3 1. Assess ability and training needs 1 response assessment: Response assessment questionnaires optimization problems. For example, how to deal with the problem in registered or bearer? How to deal with the problems of the lecturer "Fudge" students? How to solve the problem of non-trainees to participate in training and assessment results look good? And so on. 2. Learning assessment: Single assessment method, just use the test questions. Results unconvincing, I do not know how to use what indicators and charts to analyze the data 3. Behavioral assessment: The method is a single, complex, and only use the action plan, or a 360-degree questionnaire, and each class using the same method, and made the sector very tired, very exclusive. 4. Rating: Do not know what kind of class to evaluate results, under what conditions can the results of assessment.
b) Know how to behave High moral character is vital to success. It will be a man, and others like you, are willing to cooperate with you, make it easier to succeed Passion Enthusiasm sometimes more important than the leader to both even more perfect. Produce lasting enthusiasm one way is to set a goal, work hard to achieve this goal, and the goal is reached, and then set the next target, again strive to achieve, to do so can provide the excitement and challenge maintain enthusiasm in fall. Lifelong learning Scale leader constantly learning will enterprises better measure of corporate success is the ability to innovate, and innovation comes from learning, not learning reading would be no new ideas, there would be no new strategy and the right decisions. Leadership, decision-making ability to learn. Effective communication Effective communication between the leader and the led, is the essence of the art of management. Win recruits Dream no matter how great business leaders, Without the recognition and support of the supporters, the dream is just a dream. If you say that leaders need to have a special talent, and that is the ability to feel the purpose of others.