Leisure Resort Hotels

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Fieldwork Needs and Wants of the Leisure Tourist

Tourism has long been considered as an effective vehicle for development in general, and in island micro-states in particular. Various countries have got some of the fascinating sceneries which attracts the tourist. These areas have got vast qualities that make them attractive which includes the physical potential scale, the conducive environment, the history of heritage and the various diverse traditional craft styles all of which produce a unique traits. Tourism is playing a vital role in the development and growth of the economy. Urban economy hammered from city economy to the production economy and so historic cities have to compete to one another in order to attract and maintain visitors to these areas or to maximise and to develop market share. The needs and wants of tourists vary from one guest to another. These needs may be for accommodation, looking for food, or a place to conduct their seminars and work-shops. Leisure guests may want to spend time in an environment that is quite different from their normal place of residence. They explore places looking for decent accommodation, a variety of quality foods, motivated and pleasant personnel and an efficient service delivered to them. Leisure guests want to experience new things visiting different scenic places and interacting with the local residents and staff in the area that they are visiting. By visiting these hotel/resort centres, they not only relax and rest from their normal regular duties, but also exercise their right and thus enable them to realise their self-esteem. They do this by acquiring new experiences which might not be found from their own home. Their demands increase as they encompass culture and the arts. They also require sports, entertainment, good food, various products, health among other essentials goods and services. However, it has been observed that most of the resort/hotel staff does not understand what service or products can best suit this kind of guest. This may be because most of these tourists are coming from a different background hence their taste and preferences are not well understood by these resort personnel. Likewise, some of the owners of these resorts/hotels are not financially stable to provide for some of the luxurious goods and services are quite often demanded by these leisure guests. Therefore the resort staff should be in a position to understand the needs of their quests. For instance; those leisure guests visiting a historic centre, the atmosphere created by the bars, restaurant, cafes is an important part of experience to them. Thus, these places should be kept attractive and conducive as possible. Visitation of these places by the leisure guests keep a centre active, provide value to them as well as promoting and developing the potential economy of these centres, hence able to attract more investment. Psychocentric travellers as described by the plog are a self-inhibitive, nervous, and non-adventuresome tourists. Psychocentric leisure tourists prefer going to the familiar places during their travels. Psychocentric has been widely taught and routinely acted as a cornerstone tourism theory and simultaneously viewed as having many flaws.

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