Internet Service Provider

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Internship report Arnaud Desmons Epitech 2006 March to August 2006 Internet Service Provider This report is also available at : https://arnaud. desmons. free. fr/desmon_a-roguelink. pdf Grants Pass, Oregon Introduction This report is about my internship at RogueLink LLC covering the period of 6 months from May to August 2006. RogueLink LLC is a US nationwide Internet Service Provider based in Grants Pass Oregon wich mainly provides dialup connections. Oregon is on the west coast of united states. Although broadband technologies (DSL and Cable) are all the rage right now, in reality, a lot of people still only have access to analog phone lines. Dial-up modems will remain a good way to get on the Internet for several years, especially in retired area in United States. When looking for an internship I had three criterias : 1. Language and culture : I wanted to do my internship in a foreign country to improve my english and to discover a different way of life and business culture. 2. Technical diversity : a main point was to learn new things and especially not in software enginering, like I did in my formers internship. . Responsabilities : I looked for an experience that will proof I am able to manage things by myself. My job was to make the whole infrastructure stable, up and running. As described in this report I was focused on three main projects : 2 • The mail server migration from Windows to Linux. • The web server migration because of an hardware failure • The billing system migration In parallel, I had to maintain, monitor and improve the infrastructure. Eeach project was a huge challenge regarding both the ? nancial and technical situation of the company and the important number of end-users. As you will ee each project was managed with three main things in mind : • Simplicity : I was the single administrator and a too complex infrastructure would be both dif? cult to explain and dif? cult to use for non technicians (account creation, passwords, dependencies between services). I keep it simple as much as possible. • Stability : because nobody would be there after me for administration I had to make it automatized as much as possible (scheduled monitoring emails, self-learning anti-spam). Keeping simple the system also contributed to keep it stable. • Security : the stability of the system also depends of its security. As I worked in this domain before I tried to keep everything secure (unfortunately in the limit of the ? rst point). 3 CONTENTS Contents 1 Organizational aspects 1. 1 1. 2 1. 3 1. 4 RogueLink LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet Access in southern Oregon . . . . . . . . . . . . . . . . . . . . .

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