Emotional intelligence is the ability to manage, connect and influence your emotions and those of others. In other words, is using emotional information to navigate in social environment. Although it has been defined in many ways, interest in this field has increased greatly over the last decade.
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In the past ten years, emotional intelligence has generated a great amount of interest both within and outside the field of psychology. Emotional intelligence has been shown to have an effect on important life outcomes such as creating great personal relationships and achieving enormous results at work. Even though some researchers have been very optimistic about the importance of El in organizations, some critical questions remain about the concept and measurement. Emotional Intelligence was a term invented by two researchers: Peter Salovey and John Mayer, who proposed a model of emotional intelligence to address a growing need in psychology to study individual differences in abilities related to emotion. This resulted in creation of the first ability-based tests of emotional intelligence also known as ?THE FOUR-BRANCH MODEL OF EMOTIONAL INTELLIGENCE.
The first branch of emotional intelligence includes perceiving emotions. This is the ability to notice and interpret emotions in people faces, pictures, and voices. It also includes the ability to identify one’s own emotions. Perceiving emotions involves processing of emotional information; therefore, is the most basic aspect of emotional intelligence. The second branch of emotional intelligence includes using emotions, which is the ability to control emotions to facilitate various intellectualactivities, such as critical thinking and problem solving. The third branch of emotional intelligence includes understanding emotions, which is the ability to understand emotion language and to value complicated relationships among emotions. The fourth branch of emotional intelligence, managing emotions, consists of the ability to regulate emotions in ourselves but also includes the ability to manage the emotions of others.The order of the branches,
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