CRITICAL REVIEW We have been given a task to write a critical review on the theme Conflict and Resolution based on the movie screened, Hotel Rwanda. This film captures the unimaginable violence of genocide by telling the true story of a person, Paul Rusesabagina, manager of the Hotel Mille Collines in Rwanda’s capital city of Kigali who fights impossible odds to save everyone he can and provide a shelter where hope survives. While the rest of the world closed its eyes, Paul opened his heart and proved that one good man can make a difference. This analysis will focuses on the types, causes and resolution of the conflicts in the movie and also my personal view on its conflicts and resolution process. As what I have learnt, conflicts can be derived as an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals. It exists when two people wish to carry out acts which are mutually inconsistent. They may both want to do the same thing, such as eat the same apple, or they may want to do different things where the different things are mutually incompatible, such as when they both want to stay together but one wants to go to the cinema and the other to stay at home. A conflict is resolved when some mutually compatible set of actions is worked out. The definition of conflict can be extended from individuals to groups (such as states or nations), and more than two parties can be involved in the conflict. The principles remain the same. “(M. Nicholson: Rationality and the Analysis of International Conflict. 1992:11) There are three types of conflicts: interpersonal, intranational and international conflicts. Interpersonal conflict occurs when two or more individuals who must work together fail to share the same views, and have different interests or goals and it can be defined by the focus and source of the conflict. Trough this movie, there are several interpersonal conflicts that occurred. Paul had conflict with his hotel employees when all of them rebel and did not do their job; no housekeeping and no cooking. They all refused to work because their boss gone to close up the staff of Kivu Lodge as they have fled and give power to Paul but they did not seem to believe it and laugh at him when he said that he is a manager. As for resolution, Paul asked Sabena Airlines President, Mr. Tillens a favour. He asked Mr. Tillens to send him a letter from Belgium to show that the hotel is still working made them works. Paul also threatened his hotel staffs by saying “if you don’t want to work for me and would rather be out there, then leave now. By doing that, the workers continued their job and the hotel operates like usual. The other interpersonal conflict in this movie is when the Hutu army asked Paul to shoot his family when they all were captured by the Hutu militia.
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