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Cultural Differences in International Business Communication

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Date added: 17-06-26


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Executive summary Under the economic globalization, different levels intensifies, various types of cross-cultural negotiations, the trade has become increasingly frequent, different cultural factors become more important business communication. Cultural differences affect international business exchanges. This report aims to investigate the influence of cultural differences in international business communication. We do serval researches in South America, Asia and New Zealand interview with Arab traders. These problems include background, knowledge, sensory, emotional, and behavioral research and business perspectives exchanges. It can be from field interviews with three foreign businessmen result of cultural differences will affect the international business communication in can draw conclusions. Philosophy cultural differences, including time management idea, space, corporate values ​​and ethics and ways of thinking. Time of cultural differences philosophy, space, corporate values ​​and ethics and ways of thinking philosophy, will directly affect the outcome of the performance or communication. Because of the cultural differences, more or less in the national communications business are facing obstacles decisive impact on the business success of the communication. In order to better and effectively communicate with people, participating companies should think of ways to solve these problems. They should adopt a tolerant attitude, other cultures, learn to adapt to other cultures, and strengthen communication and exchanges with other aspects of verbal and non-verbal communication to enhance training, learning and cultural norms, social customs and taboos different countries. Contents Table 1.0 Introduction 3 2.0 Findings 4 3.0 Conclusion 7 4.0 Recommendations 8 5.0 References 16 Introduction With the intensification of economic globalization, the increasing of international business communication. In New Zealand, there are also many transmarine dealers. They are faced with cross-cultural business communication. Cross-cultural business communication is the key factor in business success. Many factors can affect business communication. Cultural differences is one of the international business exchange (Silveira and Carlos, 2013) is the most important factor. The purpose of this report is to investigate the influence of cultural differences in international business communication. To achieve the purpose, the author conducted a field interview with three foreign businessmen. This report summarizes the results of the survey will be the first, followed by the conclusion of the results will be made. You can find foreign cultural barriers faced more or less business communication. To help them, the report will eventually make some suggestions to improve and strengthen cross-cultural business communication. To complete the report, the authors conducted interviews studies faces three businessmen in a business environment in New Zealand communication challenges. Respondents from South America, Asia and Arabia. The interview and dialogue is informal. The same open-ended questions are asked of all respondents. All respondents were asked the same questions. These problems include background, knowledge, sensory, emotional, and behavioral research and business perspectives exchanges. After the interview, I had to answer analyzed to investigate the influence of cultural differences in international business communication. 2 Finding Under the economic globalization, different levels intensifies, various types of cross-cultural negotiations, the trade has become increasingly frequent, different cultural factors become more important business communication. Cultural differences affect international business exchanges. This report aims to investigate the influence of cultural differences in international business communication. We do serval researches in South America, Asia and New Zealand interview with Arab traders. These problems include background, knowledge, sensory, emotional, and behavioral research and business perspectives exchanges. It can be from field interviews with three foreign businessmen result of cultural differences will affect the international business communication in can draw conclusions. Philosophy cultural differences, including time management idea, space, corporate values and ethics and ways of thinking. Time of cultural differences philosophy, space, corporate values and ethics and ways of thinking philosophy, will directly affect the outcome of the performance or communication. In the international business communication, may affected by the political system, customs, religion, educational background, participants behave differently caused by different countries. People from different cultural backgrounds have different, even opposite understanding to the same thing, word, or action. Time management philosophy: because of the different cultures, the processing time of expectation rules and time are different. In business negotiations, New Zealand stressed that "special special time" and "speed", but the Arabs, South America and Asia may not be involved in the topic until the hour. Thus, two people have different time business usage patterns met together, they need to adjust their time-use patterns, so as to establish a harmonious relationship. Time management philosophy: because of the different cultures, the processing time of expectation rules and time are different. In business negotiations, New Zealand stressed that "special time" and "speed", but the Arabs, South America and Asia may not be involved in the topic until the exactly hour. Thus, two people have different time business usage patterns met each other, they need to adjust their time-use patterns, so as to establish a harmonious relationship. Philosophy of space: different groups have different open space. South-door express their wishes to communicate with the outside world, work, and Arab and Asian people prefer to close their door to enjoy a quiet space. People in different countries have different levels of space possessive. Arabs and Asians like the space occupied by the benefits for themselves, while South America is willing to pursue rational planning and spatial division of labor. They also have different needs space reserved. Asians like to keep their distance with other people, while the Arabs and South America often represent polite and intimate for their physical contact. Corporate values ​​and ethics: Western moral system places emphasis on competition, encourage personal struggles, advocating people continue to forge ahead, while the Oriental culture encourages people to observe discipline, respect for subtle expression and humility. In the era of economic globalization, excessive modesty is not subject to international mainstream cultural appreciation. In moral terms, the East emphasized the dedication and help, while Westerners focus on independent equality and self-awareness, encourage personal capacity. Therefore, in the international business communication, businessmen need to treat others in different ways to form different cultures. For example, in Asia will help others better than South America, unless he took the initiative to a hand. Interpersonal communication: verbal and non-verbal behavior plays an important role in interpersonal communication (Hearn and Tomalin, 2013). Language is a bridge of communication to connected the countries or regions. In international business activities, differences in language is the most direct influence, has a direct impact on international business communication. People from different countries have different languages ​​behavior. If you cannot find the differences that may exist, it is likely to cause communication misunderstanding. For example, in communication Asians courteous and less use of threats, commands and warnings remarks. In international business activities, the differenceses in language is the most direct influence, have a direct impact on international business exchanges. People from different countries have different languages and ​​behavior. If you cannot find the differences that may exist, it is likely to cause communication misunderstanding. For example, in communication Asians courteous and less use of threats, commands, and warnings of speech, while the South American negotiating style is relatively straightforward, especially, they used threats and warnings of high frequency. If the parties are unable to understand the differences in behavior of these languages ​​R, communication barriers will produce. Impact on business communication and cultural differences not only in the language of communication process, but also in non-verbal communication process. The use of body language and movement language also affects the Business Communication (Bradley - Campbell, 2014). In many cases, these are non-verbal behavior is unconscious, so it is more likely to cause misunderstanding, the impact of the business relationship between the parties. For example, in the vast majority of countries, nod is a manifestation of the "Agreement", and in India and Nepal, and shook his head, said "yes." If you participate in the exchange business, cannot correctly understand the behavior of the paper, will become barriers to communication. Business etiquette is not in the communication activities of the most important things, but its impact cannot be ignored. In regards to the way Asians like to ask the person's name, occupation and other personal circumstances. South American and Arab taboo stranger asked a personal question. Thus, in regards to links, traders should pay attention to how and what to say. In gratitude, praise often Asians and Arabs would retaliate, but America certainly respect their values​​. In exchange, the outspoken South America is always direct and simple expression, but Cautious, heavy ceremonial Asians and Arabs usually do not say "no" clearly or directly. Therefore, understanding the impact of different cultures on business communications, helping to correctly understand and deal with habits in different countries and regions Customs. Way of thinking: as a long-term culture, thinking affect people's social life unconsciously (Lorenzo, are associated with monks, roe, 2013) approach. Differences in the way of thinking critically influence international business exchange (Siegman and Feldstein, 2014) success. In the eastern and western culture, oriental culture emphasizes holistic thinking, while Western culture is the emphasis on decentralization thought. Different ways of communication steps and ways of thinking in business communication in these differences of opinion may occur, leading to difficulties in communication. 3. Conclusion In the conclusion, very easy to see that from field interviews with three foreign businessmen result of cultural differences will affect the international business communication in draw conclusions. Philosophy cultural differences, including time management idea, space, corporate values ​​and ethics and ways of thinking. Time of cultural differences philosophy, space, corporate values ​​and ethics and ways of thinking philosophy, will directly affect the outcome of the performance or communication. Because of the cultural differences, more or less in the national communications business facing obstacles decisive impact on the business success of the communication. In order to better and effectively communicate with people, participating companies should think of ways to solve these problems. They should adopt a tolerant attitude, different cultures shocks, learn to adapt to other cultures, and strengthen communication and exchanges with other aspects of verbal and non-verbal communication to enhance training, learning and cultural norms, social customs and taboos different countries. 4.0 Recommendations Inclusive and adapt to each other from a cultural conflict No whether who is engaged in business activities must be aware of cultural differences. They should avoid interpretations and other people's cultural standing of their own cultural critic only to reduce prejudice and discrimination. They should put themselves in the position of other cultures, and understand the needs, motivations negotiators from different cultural backgrounds and beliefs differences. Cultural differences will not become an obstacle to commercial activities, if overcome ethnocentrism, and the use of effective means of communication. Strengthen communication and exchanges Bilateral cooperation is often contradiction is inevitable, but in this case, both sides need to understand each other, with regular communication and exchange. Especially for some of the different perspectives and behaviors, both sides would be better to make some difference in the perspective of cultural analysis and thinking. So, when different cultures collide in the negotiations scene, they must learn to respect each other, strengthen exchanges. Verbal and nonverbal communication training As a businessman, engaged in international business, in order to effectively communicate with different cultural backgrounds of employees, customers and colleagues, who need to be proficient in various languages ​​and knowledge, not always rely on translation. At the same time, traders need to understand language and cultural characteristics of different countries. For example, the right body language can help to effectively communicate. In-depth understanding of cultural norms, social customs and taboos in different countries Before intercourse with foreign business people, people will better understand their customs and taboos, as far as possible in order to avoid misunderstandings, to avoid affecting the process, and even lead to business cooperation. Currently, in order to help business people learn about different cultures, many companies began to engage in cultural education. With the help of these companies, regularly attend training courses that can help understand the nuances between different cultures. Cross-cultural training to deal with cultural differences, avoid the most basic and most effective means of cultural conflict. Cross-cultural training, including knowledge and understanding of the national culture, cultural sensitivity, adaptability training, language training, cross-cultural communication and conflict management capacity main content. Training can make students more attentive and sensitive business communication in international business.
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